Challaturu Engineering & Automation Pvt Ltd Refund Policy
+91 79955 44066 sales@indmall.in

Challaturu Engg & Automation Pvt Ltd Refund Policy

Thank you for shopping at www.indmall.in (IndMALL Automation)

We offer a refund and/or exchange within the first 10-15 days of your purchase, if 15 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges: 

  • Your material must be unused & undamaged, Wrong wiring connection, and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and within a certain amount of days, your payment will refund to your account.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@indmall.in

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@indmall.in and send your item to: a physical address: D.No: 20-2-166, 1st Floor, Satyanarayana Puram, Jeevakona Road, Tirupati, Chittoor Dist, AP – 517 501

Shipping Returns

To return your product, you should send your product to:D.No: 20-2-166, 1st Floor, Satyanarayana Puram, Jeevakona Road, Tirupati, Chittoor Dist, AP – 517 501

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at sales@indmall.in or Call +91 79955 44066 for questions related to refunds and returns.